01THE PHONE RINGS
Your next customer gets an answer.
A brake concern. An oil change. A check-engine light. Your AI receptionist answers in your shop’s voice and finds out what the caller needs.
AI RECEPTIONIST FOR AUTO REPAIR SHOPS
Keep your hands
on the tools.
We’ll handle
the calls.
The phone shouldn’t stop the repair. VoxPilot answers your calls, handles estimate inquiries, helps schedule the next job, and supports your customers—while you keep the shop moving.
Built around your shop. Connected to your VoxPilot dashboard.
Your shop’s next callIllustrative receptionist workflow
AI“Can I get an estimate
and bring my truck in?”
- Vehicle & service details collected
- Estimate request prepared
- Appointment preference captured
Meanwhile, you’re still working.
ANSWER THE CALL
CAPTURE THE JOB
SET THE NEXT STEP
KEEP THE BAY MOVING
LESS PHONE TAG. MORE SHOP TIME.
Made for the rhythm
of a working garage.
You’re under a hood, at a lift, or helping the customer in front of you. Your next caller still needs an answer. That’s where VoxPilot steps in.
01
02YOU KEEP WORKING
The details get handled. The tools stay moving.
Collect the year, make, model, service needed, and callback details. Share approved service pricing or prepare an estimate request for your team.
03THE DAY MOVES FORWARD
A clear next step. A smoother shop.
Capture a preferred appointment time, or book an approved slot with a configured booking agent. Your team gets the conversation and lead details in VoxPilot.
From “how much?”
to “here’s what’s next.”Your pricing rules. Your shop’s process.
to “here’s what’s next.”Your pricing rules. Your shop’s process.
A REAL FRONT-DESK WORKFLOW
Handle the questions.
Keep doing the work.
Give callers a useful answer without putting the wrench down.
01
Estimate requests, handled over the phone
Collect the vehicle and repair details. Share your approved menu pricing when configured, or send the estimate request to your team for review.
02
Appointments, without the back-and-forth
Capture the caller’s preferred day and service. A configured appointment-enabled agent can check availability and book an approved time.
03
The everyday calls that interrupt your day
Shop hours, service questions, location, and the next step. Answer with your approved business information, even after the doors close.
Repair diagnoses and final estimates remain with your team unless you approve a specific quoting workflow. Live booking requires a configured appointment-enabled Advanced agent.
“I’m in the middle of a job.”
Now that doesn’t have to mean a missed call.
Give the phone its own service advisor.
DON’T JUST READ ABOUT IT. CALL IT.
Take your next
service advisor
for a test drive.
Meet John, the VoxPilot mechanic shop demo. Ask about a service, try an estimate inquiry, or walk through an appointment request. John is one demo voice—you can choose and customize a different available voice for your own shop.
JOHNMechanic shop AI demo
LIVE DEMOTry asking: “What do you need to prepare a brake service estimate?”
Call John · (904) 595-8256Demo conversation only; no real repair booking. Your phone provider’s call charges may apply.CUSTOMER SUPPORT THAT DOESN’T PULL YOU OFF A JOB
Be there for your customers.
Even when your hands are full.
Booking the job is only the start. Give customers a helpful first response when they have a question, need to change plans, or want someone to hear a concern.
- Answer the everyday service questions.Explain your services, hours, drop-off process, and approved warranty or shop policies.
- Handle changes and follow-up requests.Capture appointment changes, callback needs, and questions about the next step for your team.
- Know when your team needs to step in.Record a customer’s concern and route the request through your configured handoff process.
Your agent uses approved shop information. Repair progress, completion times, and live status updates require confirmed information from your team or a connected shop system.
FROM THE FIRST CALL TO THE KEYS BACK IN HAND
Keep customers in the loop.
Keep your phone from ringing twice.
The right update can save your team another interruption.
Confirm the details by text.
Send caller-approved booking details, directions, or a requested link during the conversation, with text messaging enabled.
Remind them before they arrive.
Appointment reminders sent to a customer’s phone help keep the upcoming visit on their radar.
Plan the “ready for pickup” update.
Want vehicle-ready messages and pickup confirmations? We’ll review your staff-approved updates or connected shop workflow during setup.
YOUR SHOP. YOUR WAY OF DOING THINGS.
A receptionist that
learns your service desk.
- Tell us how your shop runs.
Services, hours, estimate policies, appointment rules, and what your team wants handled.
- We shape the conversation together.
Configure the voice, answers, intake, and next steps. Test it before connecting your phone workflow.
- See the work in VoxPilot.
Keep leads and call summaries in your existing dashboard. Proper setup can take up to two weeks.
YOUR NEXT JOB STARTS WITH A CONVERSATION.
More time for the cars.
Better coverage for the calls.
Custom pricing for your shop, starting around $20/month.
Tell us what you need. We’ll build the right setup around it.
FROM THE SERVICE DESK
Good reads for a
better-running shop.
Practical auto repair guides: local call flows, estimate requests, costs, customer support, and the work between the first ring and pickup.
JACKSONVILLE SHOPS
A better first call for your Jacksonville repair shop
Build an intake that gets the right vehicle, location, and drop-off details before your service advisor calls back.
2 MIN READLAS VEGAS SHOPS
Local drivers, visiting customers: a Las Vegas call flow
Ask the questions that help your shop handle different schedules without promising a repair deadline you cannot control.
2 MIN READESTIMATES & QUOTING
Handle estimate calls without putting the wrench down
Turn ‘How much will it cost?’ into a clear, well-prepared request instead of another interruption in the bay.
2 MIN READCOST & PLANNING
What should an AI receptionist cost your repair shop?
Compare the complete setup—minutes, messaging, booking, and support—rather than choosing from a headline price alone.
2 MIN READAPPOINTMENT FLOW
From the first ring to a confirmed service appointment
Keep appointment requests, approved availability, and customer confirmations from getting mixed together.
2 MIN READCUSTOMER UPDATES
Text reminders and pickup updates: design the whole handoff
Separate an appointment confirmation from a vehicle-ready message, and give each update a reliable trigger.
2 MIN READCUSTOMER SUPPORT
Customer support that does not pull a technician off a job
Give routine questions a useful answer and make concerns easy for a service advisor to pick up.
2 MIN READSHOP EFFICIENCY
A one-week plan for less phone tag in your garage
Find the calls that interrupt the floor, improve intake, and test a focused receptionist workflow before expanding it.
2 MIN READA FEW THINGS BEFORE WE GET UNDER THE HOOD
Good questions. Straight answers.
How does it help us stop missing customers while we’re working?
Your AI receptionist answers calls while your team stays focused on repairs. It gathers the caller’s name, contact details, vehicle, and reason for calling, so a new customer’s request does not get lost while everyone is busy.
How can it help turn more calls into booked work?
It answers service questions using your shop’s approved information, captures estimate requests, and helps callers take the next step toward an appointment. Your team can follow up with the details already collected, instead of starting over or chasing missed calls.
Can it help organize our appointment schedule?
With live booking configured, it checks availability and books within your shop’s appointment rules. It can also collect preferred times and service details for your team to confirm, keeping appointment requests clear and easier to manage.
Can it handle customer questions without interrupting a mechanic?
It can answer routine questions about your hours, location, services, and shop policies using information you approve. Questions that need a technician’s judgment or a confirmed repair update are passed to your team for follow-up.
Can it help with repair quotes over the phone?
It collects vehicle details, symptoms, and the service requested. It can share prices you approve; when a diagnosis or inspection is needed, it gathers an estimate request for your team to review. Your shop stays in control of repair pricing.
Can it keep customers updated about appointments and pickup?
Appointment reminders and booking details can go to a customer’s regular phone. Vehicle-ready messages and pickup confirmations can be set up around updates approved by your staff, so customers know the next step without repeatedly calling the shop.
How does it make customer follow-up easier?
It collects the caller’s contact details and reason for calling, including the vehicle, requested service, and preferred appointment time. That gives your team useful context when following up on a new inquiry, estimate request, or customer question.
Do we have to use John’s voice?
No. John is only the demo voice. You can choose another available voice and customize the greeting, tone, and conversation flow to suit your shop. We’ll help you choose and test it during setup.
What do we need to get started?
Bring your service list, business hours, appointment rules, approved pricing, and common customer questions. We use those details to tailor your receptionist, then let you test real shop scenarios before it starts answering your calls.